Why Oneida Network Services VIP Is Best for Your Business


More Features. More Innovation. More Productivity.

Oneida Network Services VIP (ONS VIP) is more than a phone system—it provides businesses with accessibility and more. You can now take advantage of integrated mobility and collaboration tools without buying expensive on-site equipment. ONS VIP is easy to use, links everyone in your company, and allows you to communicate more efficiently and effectively.

Productivity Features

Simultaneous ringing, voicemail-to-email, find me/follow me, web meetings, seamless integrated mobility, and desktop sharing are a few of the features this service offers. It is highly customizable for each user, with no on-site IT expert required. Additionally, your existing phone numbers can be ported to the new service, removing the need to change business collateral or contact information.

Seamless Integrated Mobility

With this, you will no longer need to be bound to your desk. ONS VIP lets you do business on your smartphone, tablet, or laptop anywhere the internet is available. Whether you have an Android or iOS device or you’re using a Windows or MAC OS computer, we can let you make and take calls, access contacts, and share files using your work number.

Collaboration Tools

ONS VIP provides your employees with a simpler way to work together wherever they are. It will start with an Instant Messaging (IM) platform in the form of Presence—the software to help you determine if co-workers are available, busy, away, or offline. In addition, you get file sharing, desktop sharing, audio conference calling, and video conferencing with individual moderator codes.

Unlimited Local, Long-Distance, and International Calling

Our services include unlimited local and long-distance calling to the 48 contiguous states. For an additional charge, unlimited international calling to 22 countries is available. If your company conducts business around the globe, this service can significantly help your bottom line.

Powerful and User-Friendly ONS VIP Customer Administration Portal

ONS VIP offers a unique, widget-based Customer Administration Portal you can utilize to control every aspect of your phone system. One user can be designated as the administrator for the overall solution, while others can manage their individual features themselves.

Incomparable Customer Care

We are focused on getting your new communications up quickly, so you can immediately realize the productivity benefits built into our hosted solution. Our back-office system and portals are intricately designed to achieve that outcome while being backed by our dedicated personnel. In addition, our team stands ready to quickly respond to your needs long after the sale.

Low Set Monthly Fees

With no on-premise system to upkeep, you simply pay a small set fee every month. We guarantee no surprise charges for your peace of mind.

Oneida Network Services VIP Packages

Unlimited Local/Long Distance (48 contiguous states) Local Calling Only
Unlimited International Calling*
Desktop/Visual Sharing
Web Meeting
Three-Way Calling
Mobility (One-number access, Presence, Find Me/Follow Me, Android/iPhone/iPad client)
Call Forwarding (Always, Busy, No Answer, Not Reachable, Selective)
Voicemail (Voicemail-to-Email)
Speed Dial
Shared Call Appearance
Extension-to-Extension Calls

Premier, Professional, and Precision packages all come equipped with individual phone numbers (DIDs), E911 service, caller ID, 3-way calling, speed dial, and call logs.

*Unlimited international calling includes 22 countries. Not all dial codes in these countries are included.

Add-Ons Available

  • Standalone Mailbox - $2.49/Month
  • Virtual Extensions - $4.99/Month
  • Virtual Numbers - $4.99/Month
  • Audio Conference - $14.99/Month
  • Additional Auto Attendant - $9.99/Month
  • Advanced Auto Attendant - $24.99/Month
  • Toll-Free Numbers - $4.99/Month
  • Personal Hosted Fax - $9.99/Month
  • Share Hosted Fax - $24.99/Month
  • Call Recording - $9.99/Month
  • Receptionist Console - $64.99/Month
  • Call Center:
    * User - $14.99/month
    * Agent Client - $24.99/month
    * Supervisor Client - $49.99/month

International Countries

  • Argentina
  • Canada
  • Colombia
  • Costa Rica
  • Denmark
  • France
  • Germany
  • Greece
  • Hungary
  • Ireland
  • Israel
  • Italy
  • Mexico
  • Netherlands
  • Norway
  • Peru
  • Poland
  • Portugal
  • Singapore
  • Spain
  • Sweden
  • United Kingdom

Account Features

  • Auto Attendant - An automated recording that answers the phone and provides a personalized message to callers with options for connecting to the operator, dialing by name or extension, or connecting to up to nine configurable extensions. Configuration via the Customer Portal allows for hours of operation to be modified, with different options available for hours that the company is open or closed.
  • Company Main Number - Phone number with unlimited incoming minutes that can be configured to point to any group extension in the PBX (such as an auto attendant or hunt group).
  • Corporate Directory - System Users are networked for extension to extension calling.
  • Hunt Groups - Allows users within a group to be included in a specified sub-group to handle incoming calls received by an assigned Hunt Group’s phone number. Within the Customer Portal, company administrators can choose from “hunt” schemes, each of which rings the specified phones in a different manner.
  • Music on Hold - Enables company administrators to upload an audio file (.wav file containing music, advertising, etc.) onto the system to be broadcast to parties while on hold.

ONS VIP Devices

Innovation Comes in Many Forms

To get the most out of the ONS VIP service, you will need full-featured, reliable devices. Our range of device options is carefully selected to deliver exactly that. They also represent the latest in device technology and are designed to increase the productivity of every employee in your organization.

Corporate executives and managers need every available communication option. With its beautiful touch screen display and media capabilities, the Polycom® VVX® 600 gives them everything they need and more.

  • 480x272 High-Resolution Color Display
  • 16 Lines and 32 Concurrent Calls
  • Touchscreen Menu Navigation
  • Busy Lamp Field
  • Bluetooth Compatible
  • Polycom® VVX® Camera-Compatible
Image of a black landline device that is often used as a modem for fiber internet connectivity.

This easy-to-use, high-performance phone is the perfect solution for today’s busy managers and knowledge workers wishing to take full advantage of Hosted Unified Communications.

  • 320x240 High-Resolution Color Display
  • 12 Lines and 24 Concurrent Calls
  • Touchscreen Menu Navigation
  • Busy Lamp Field
  • Polycom® VVX® Camera-Compatible
Image of a white-bordered landline device that is often used as a modem for fiber internet connectivity.

With this Polycom mid-range phone, workers who need enhanced call handling will also enjoy a high-resolution color display.

  • 4.3” color LCD (480x272 pixel resolution)
  • 12 line keys
  • 4 soft keys
  • In-call keys: Call transfer, Hold & Voice Mail
  • Up to 2 Polycom VVX EM50 Expansion Modules
  • Illuminated audio keys
  • 2 USB ports (rear and side)
  • HD Audio
  • 2x Gig-E
Oneida Telephone Exchange

Whether for a cubicle or home office, this entry-level media phone will give your employees a powerful communications tool.

  • 3.5” color LCD (320x 240 pixel resolution)
  • 6 line keys
  • 4 soft keys
  • In-call keys: Call transfer, Hold & Voice Mail
  • Illuminated audio keys
  • 2 USB ports (rear and side)
  • HD Audio
  • 2x Gig-E Ports
Oneida Telephone Exchange

Delivering high-quality Polycom HD VoiceTM with Polycom Acoustic FenceTM technology, this entry-level phone is perfect for cubicle workers, call centers, or anyone with basic calling needs.

  • 2.8” color LCD screen (320x 240 pixel resolution)
  • 4 line keys
  • 4 soft keys
  • In-call keys: Call transfer and Hold
  • Illuminated audio keys
  • HD audio
  • 1 USB port
  • 2x Gig-E ports
Oneida Telephone Exchange

Amazing voice quality and clarity with video conferencing integration are what make this advanced conference phone ideal for small to medium conference rooms, boardrooms, and executive offices.

  • 248x68 White LED-Backlit Display
  • One Line and Two Concurrent Calls
  • Three Context-Sensitive Soft Keys
  • Six Menu Navigation Keys
  • Busy Lamp Field
  • 12-Foot Microphone Pickup
  • Supports Expansion Microphones
Oneida Telephone Exchange

When connected to a compatible Polycom® VVX 450 phone, these expansion modules provide additional lines, let you handle large volumes of calls, and expand the functionality of your phone.

  • For Polycom VVX 450 Devices
  • Large, High Resolution 5.0" Color Display
  • Provides 30 additional multifunction keys
  • 3-Page keys for more line appearances
  • Connect up to Two Modules
  • Busy Lamp Field
  • Page Keys
Oneida Telephone Exchange

When the freedom of a cordless phone is needed, the DP720/750 provides advanced call-handling features along with the convenience and security of DECT technology.

  • 128x160 Backlit Display
  • Lightweight, Compact Design
  • Each Base Supports Up to Five Handsets
  • Up to Four Concurrent Calls Per Base
  • 10 Hours Talk Time, 80 Hours Standby
  • Full Duplex Speaker
  • Additional DP710 Handsets Available for Purchase
Oneida Telephone Exchange
  • 2.5” 132 x 64 Monochrome backlit display
  • 2 line keys
  • 4 soft keys
  • In-call keys: Call transfer, and Hold
  • Wideband Audio
  • 2x 10/100 Ethernet ports
Oneida Telephone Exchange